I am not satisfied with my purchase. Can I request a refund?

Modified on Tue, 12 Dec, 2023 at 2:10 AM

SketchUp has a 7-day trial period in which you can evaluate whether the software meets your wishes, needs, and expectations. We therefore always recommend that you first use the trial period before switching to a paid subscription.


If you purchase SketchUp after this trial period and it turns out that you are not satisfied, you can request a refund no later than 14 days after the start of the subscription.

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