How do I activate my Subscription?

Congratulations, you have purchased a SketchUp Subscription. And now?

Read on and activate your SketchUp Subscription via the steps below! Or watch the video.

Choose between A (No Trimble ID) or B (Has a Trimble ID). Not sure if you have a Trimble ID? Then scroll to the bottom of the page.

A. If you don't already have a Trimble ID

(or if you purchase the license on a different Trimble ID than the one you already have)

If you already have a Trimble ID, proceed directly to step B.

1. Check the email at the email address you provided for your Subscription;

You will receive an email from noreply_identity@trimblepaas.com,

with the subject "Trimble Account Creation Notification”

2. In the email, click the Activate account button

You will be redirected to a website

3. Enter your e-mail address here and choose a password

You now have an active Trimble ID account, proceed to step B .

B. If you have an active Trimble ID

Check the email at the email address you provided for your Subscription;

You will receive an email from noreply_identity@trimblepaas.com with the subject “Your subscription for SketchUp Pro/Studio/..., the annual termed contract is here”

Please check your spam folder or unwanted mail.

If you have not received this email, your license has not yet been assigned and you must follow step C:

C. Assign your license

If you bought one license, you can skip this step, your license is assigned automatically.

Proceed directly to step D.

If you have purchased more than one license, you must always follow these steps:

Log in to your Account Management Portal

PLEASE NOTE: use the e-mail address on which you purchased the subscription to log in!

NOTE:  Use Trimble's yellow button to log in! You may have previously created a Trimble ID through your Google Account or Apple ID, but that is not the Trimble ID associated with the membership. (Google has different password requirements and Apple may use a dummy email address if the 'Hide my mail address' option is used)

Choose the account that says 'Purchased via….'

Once logged in, you can still switch accounts on the left:

2. Then click on the Members tab under “Purchased via ……” (Name of your Reseller)

Check whether the email address is listed here and whether it has access (Product Access):

You can also add another e-mail address here, for example, if you no longer use the current one. The portal also offers the possibility to arrange multiple Subscriptions if you have them. In this example, we added Mike Wayzovski, but as you can see, he didn't get any product from us! In this example, James is the Account Owner and he also has access to the product!

D. Download and install SketchUp

If you have already installed SketchUp Pro 202x, you do not need to install it again, proceed to step E.

1. In the same portal and logged in with the e-mail address that the product has (Product Access in the step above) you can go to 'My Products on the left:

2. View included apps:

Choose the right version for your system (Windows or Mac) At the button 'Manage Devices' you can 'de-authorize' all machines in case you receive a message that too many machines have been activated.

- Installation on Windows

- Installation on Mac

E. Launch SketchUp Pro and log in with your Trimble ID

You can start SketchUp Pro on a Windows PC by double-clicking on the shortcut that is automatically placed on your desktop after installing SketchUp Pro.

On macOS, start SketchUp Pro by locating the “SketchUp 202x” program folder in the “Apps” folder or via the “Launchpad. You can also drag the icons to your Dock for quick access.

After starting up, you must log in with the e-mail address that has the correct 'Product Access'!

How do I know if I already have a Trimble ID?

You have a Trimble ID if you:

- Can log in to the 3D Warehouse

- Can log in to the Extension Warehouse

- Uses SketchUp Free

- Uses Trimble Connect

- Requested a trial of SketchUp 202x