The IP address of the server that manages the Classic SketchUp licenses has recently changed. Unfortunately, this is currently causing a number of errors for users.
The new IP addresses are:
- 34.218.95.16
- 52.10.114.51
Make these IP addresses reachable on your network.
Even better is to connect with:
- license1.sketchup.com
- license2.sketchup.com
- license3.sketchup.com
- license4.sketchup.com
- license5.sketchup.com
- license6.sketchup.com
This is a safer option because the IP addresses may change in the future, but the names will not.
Furthermore, the 2 ports remain unchanged, they must be open:
- 5053 and 50530 (TCP)
If this does not work it is recommended to perform a DNS flush .
If it still doesn't work, please ask your reseller , system administrator or send an email to support@design8.eu.
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