I recently purchased V-Ray Next for SketchUp. Am I entitled to a free upgrade?
That depends on the date of purchase. If you purchased V-Ray Next for SketchUp on September 1, 2020, or later, you are entitled to a free upgrade. You can download the latest version from your personal page at www.chaosgroup.com. Your license is automatically added to your account, so you don't have to do anything. Please note: if your purchase was an upgrade, you are not entitled to a free version v5. In that case, you need to upgrade again.
I have a valid V-Ray Next for SketchUp rental license. Am I entitled to a free upgrade?
Yes, you can download the latest version from your personal page at www.chaosgroup.com and your license will automatically appear in your account.
What versions of SketchUp is V-Ray 5 compatible with?
V-Ray 5 is compatible with SketchUp 2018, 2019, 2020 and 2021.
Does V-Ray 5 for SketchUp have new pricing?
No, the prices for V-Ray 5 for SketchUp remain unchanged.
From which versions can I upgrade to V-Ray 5 for SketchUp?
You can only upgrade to V-Ray 5 for SketchUp from version Next.
I still have version 3 of V-Ray for SketchUp. Can I still upgrade?
No, unfortunately, it is no longer possible to upgrade. You can only purchase a new (rental) license.
Will I still have access to V-Ray Next and version 3 with v5?
Yes, version 5 of V-Ray for SketchUp also works with version Next and version 3.
I have a valid educational license of V-Ray Next for SketchUp. Do I have access to version 5?
Yes, users with a valid educational license will receive the new version for free.
Which versions does the manufacturer still support after the release of version 5?
Support for version 3 will end with the release of version 5. Only versions Next and 5 are therefore still supported.
I have another dongle. Can I have V-Ray 5 for SketchUp added to this?
No, the dongle system has not been supported by the manufacturer for some time. The most recent versions of V-Ray all work with Online Licensing.
V-Ray 5 Render Nodes FAQ
I recently purchased V-Ray Next Render Node(s). Am I entitled to a free upgrade?
That depends on the date of purchase. If you purchased V-Ray Next Render Node(s) after April 29, 2020, you are entitled to a free upgrade. You can download the latest version from your personal page at www.chaosgroup.com.
I have a valid rental license for V-Ray Next Render Node(s). Am I entitled to a free upgrade?
Yes, you can download the latest version from your personal page at www.chaosgroup.com.
Can I also render in V-Ray Next for SketchUp with a V-Ray 5 Render Node?
Yes, that's possible. Version 5 of the Render nodes are also compatible with the Next version builds. To render correctly with V-Ray Next for SketchUp, you must install the V-Ray Next Render Nodes.
Can I render nodes with V-Ray Next Render using V-Ray 5 for SketchUp?
No that is not possible. You must first upgrade the Render Node to version 5.
Do I get a discount if I purchase more Render Nodes?
Of course. The graduated discount depends on the number of licenses you purchase:
5 Licenses: 10% discount
10 Licenses: 20% discount
20 Licenses: 30% discount
50 Licenses: 40% discount
100 Licenses: 60% discount
These scales apply to full, rental, and upgrade licenses.
I have another dongle. Can I have V-Ray 5 Render Nodes added to this?
No, the dongle system has not been supported by the manufacturer for some time. The most recent versions of V-Ray all work with Online Licensing.
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